The Sacramento Police Department’s 911 Center will relocate operations for a two-day period to allow other City Departments and vendors to replace critical electrical equipment. The equipment being installed will allow for prolonged power back up during outages, and for a permanent back-up system for our 911 Center.  This relocation will occur on November 10th, 2019 to November 12th, 2019.  This project has been in the planning stages for two years and has now reached the implementation stage.

We will continue our standard operations offsite for this 48-hour period. We expect no disruption of service to our citizens and stakeholders. All 911 call answering, and dispatch of responders will be handled by Sacramento Police Department personnel.  

The planned outage, and subsequent relocation of staff and operations, is also the perfect time to exercise an evacuation drill and test operational resiliency. Your Sacramento Police Department 911 Center will be the first in the region to test a prolonged evacuation.  

These upgrades will also ensure that we are able to provide a state-of-the art facility, for allied agencies, should functionality be reduced at their communications center.  The Sacramento Police Department would also like to thank the Sacramento County Sheriff’s Department for their assistance they have provided throughout this process.